Terms of Use

These Terms of Use govern access to and use of the Mtlvoaken™ website, including its pages, features, accounts, visual materials, and other digital content.

They are separate from our Terms and Conditions, which govern purchases, payment, shipping, returns, and other order-related matters.

By accessing or using this website, you agree to use it in accordance with these Terms and applicable law.

1. Using the Mtlvoaken™ Website

Our website is designed to let visitors discover our home décor collection, explore product information, manage available account features, place orders, and contact us.

You may use the website for legitimate personal shopping and informational purposes.

You may not intentionally:

Interfere with the normal operation or security of the website
Attempt unauthorized access to accounts, systems, or restricted areas
Introduce malicious code, automated attacks, or harmful technology
Use bots, scraping tools, or automated methods in a manner that places an unreasonable burden on the website or extracts protected content without authorization
Impersonate another person or provide deliberately misleading account information
Use the website for fraudulent, unlawful, abusive, or commercially exploitative activity
Circumvent technical restrictions or security measures

Reasonable use of publicly available information for ordinary browsing and shopping is not restricted by this section.

2. Accounts

Some store functions may allow or require an account.

You are responsible for providing reasonably accurate account information and for maintaining the confidentiality of your login credentials. Please notify us if you reasonably believe your account has been accessed without authorization.

We may restrict or suspend access to an account where reasonably necessary to address suspected fraud, misuse, security threats, or material violations of these Terms.

Where appropriate, we will consider the circumstances before taking action.

3. Our Content & Brand

Mtlvoaken™ is built around a distinct visual language for decorative living—from botanical forms and seasonal accents to sculptural vessels and pieces shaped by light, movement, and texture.

The website may contain product photography, illustrations, graphics, logos, written descriptions, page designs, collection names, visual compositions, and other materials belonging to us or used with appropriate authorization.

The Mtlvoaken™ name, branding, original website materials, and other protected content may be subject to trademark, copyright, or other intellectual property rights.

You may view and use website content for ordinary personal shopping purposes.

Unless permission or applicable law allows otherwise, you may not reproduce, republish, sell, commercially distribute, remove ownership notices from, or present our protected materials as your own.

Nothing on this website grants ownership of Mtlvoaken™ intellectual property merely because the material can be viewed or accessed online.

4. Information on the Site

We aim to keep product pages and other store information useful and current.

Decorative products can nevertheless appear somewhat different depending on photography, lighting, screen settings, production details, and the characteristics of particular materials. Dimensions and other specifications should be read together with the information provided on the applicable product page.

Occasional typographical, technical, or display errors may also occur. When we identify a material error, we may correct the relevant website information.

Order-specific consequences of a pricing, availability, or product-listing issue are governed by our Terms and Conditions rather than this Terms of Use page.

5. Reviews, Messages & Other Submissions

If our website allows you to submit reviews, comments, photographs, questions, or other content, please submit only material that you have the right to provide.

Submissions must not knowingly contain unlawful material, malicious content, impersonation, infringement of another person's rights, or deliberately deceptive information.

Where you voluntarily submit content for publication on our website, you authorize us to host, display, format, and technically reproduce that content as reasonably necessary to operate the relevant website feature.

This does not transfer ownership of your original content to Mtlvoaken™.

6. Third-Party Services

Parts of the shopping experience may depend on independent services, such as payment providers, delivery tracking services, analytics tools, advertising technologies, or external websites.

A link or technical connection does not mean that Mtlvoaken™ controls every aspect of an independent third-party service.

When you leave our website or interact directly with another provider, that provider's own terms and privacy practices may apply.

Our handling of personal information and advertising technologies is described separately in our Privacy Policy.

7. Website Availability

We work to keep the Mtlvoaken™ store accessible and functional, but uninterrupted availability cannot be guaranteed.

Maintenance, security work, technical failures, third-party service interruptions, network conditions, or updates may occasionally limit access to part or all of the website.

We may modify, maintain, replace, or discontinue website features when reasonably necessary. Where a change affects an existing purchase, the transaction will continue to be handled under the applicable order terms and consumer protections.

8. Responsibility for Website Use

To the extent permitted by applicable law, Mtlvoaken™ is not responsible for losses arising solely from circumstances outside our reasonable control, misuse of the website, unauthorized alteration of website systems by third parties, or independent services that we do not operate.

This provision is not intended to remove responsibility that applicable law places on us, nor does it limit mandatory consumer rights.

Nothing in these Terms excludes liability where exclusion would be unlawful.

9. Protecting the Store

If website activity creates a credible security risk, materially disrupts the service, violates applicable law, or seriously breaches these Terms, we may take proportionate steps to protect the store and its users.

Those steps may include limiting particular functions, blocking abusive technical activity, or suspending access associated with the violation.

10. Changes to These Terms

The website and the technology supporting it may evolve over time. We may therefore update these Terms of Use to reflect meaningful operational, legal, security, or feature changes.

The latest version will be published on this page with its revision date.

Continued use after an updated version takes effect means that subsequent website use is governed by the revised Terms, subject to applicable law.